Product Recall – Filtabac Antibacterial Cream

12th July 2023
Product Recall

Robin Pharmaceuticals Ltd is recalling all batches starting with B64…. of their FiltaBac 50g tubes which are detailed in the table below. This recall relates to separation of the ingredients within certain batches, which renders the cream not fit for purpose as a thick sunblock cream.


NVS Product Code Product Description Batch Number
521553 Aniwell FiltaBac Antibacterial Cream – 50g tubes ALL BATCHES STARTING WITH B64….

What to do next – Please examine your stock immediately and take the following steps.

I have the affected product

  • Quarantine the product.
  • If you have any of the affected stock, then please contact our Customer Services Team on 01782 771111 (Option 3) to arrange the return of the products.
  • This affected product will only be accepted until 18th August 2023, after this date we will not accept this product.

I do not have this product

  • Unless you’ve received email notification that our records indicate you may have this product, no further action is required.

If you require any further information, please contact our Customer Service Department on 01782 771 111.

Kind regards,

Andrew Duxbury

(Responsible Person)