Product Recall – KONG Cat Laser Toy

5th March 2025
Product Recall

END USER LEVEL RECALL, READ CAREFULLY

KONG Company Ltd. and KONG Company EU GmbH have initiated a Product Safety Recall as they have identified a safety issue  which could make this product hazardous, due to the excessive concentration of lead found inside the circuit board at a soldering point.

The following information details the affected stock purchased through NVS  and the required steps for you to perform. See below the Product Safety Recall Notice from Kong. Customers are required to contact their clients and have them return the affected product to yourselves and subsequently to NVS.

Click here for the Product Safety Recall Notice from KONG
Click here to view the RoHS & Pops Statement for this product dated October 2024

 

 

NVS Code

Description Item Number Affected Lot Number
904478 KONG CAT LASER TOY – (CL4E) CL4E LASER POINTER EU UPC: 0 35585 15500 5

ALL

 

What do I need to do next? –  If you have the affected products:

  • Quarantine the product.
  • If you have any of the affected stock, then please contact our Customer Services Team on 01782 775555 to arrange the return of the products.
  • This affected product will only be accepted until 26th May 2025, after this date we will not accept this product.