Product Recall – Filtabac Antibacterial Cream (Additional Batches and Pack Sizes)

24th July 2023

Robin Pharmaceuticals Ltd is recalling stock of the product in the table below. This recall relates to separation of the ingredients within certain batches, which renders the cream not fit for purpose as a thick sunblock cream.


NVS Product Code Product Description Batch Number
521553 Aniwell FiltaBac Antibacterial Cream – 50g tubes B64031
314584 Aniwell FiltaBac Antibacterial Cream – 120g tubes B64030
314572 Aniwell FiltaBac Antibacterial Cream – 220g tubes B64030
314560 Aniwell FiltaBac Antibacterial Cream – 500g pots B64028

What to do next – Please examine your stock immediately and take the following steps.

I have the affected product

  • Quarantine the product.
  • If you have any of the affected stock, then please contact our Customer Services Team on 01782 771111 (Option 3) to arrange the return of the products.
  • This affected product will only be accepted until 31st July 2023, after this date we will not accept this product.

I do not have this product

  • Unless you’ve received email notification that our records indicate you may have this product, no further action is required.

If you require any further information, please contact our Customer Service Department on 01782 771 111.

Kind regards,

Andrew Duxbury

(Responsible Person)