Introducing smarter searching in NVS Online
We’re pleased to share a set of improvements to NVS Online, designed to make it quicker and easier to find the products you need, with greater transparency and more choice at every step.
More product information, right where you need it. We’ve expanded the information available in More Info for many pharmaceutical products, giving you greater clarity before you order.
You may now see, where relevant:
- Active ingredient(s)
- Official VMD product name
- Species
- Pharmaceutical form (for example tablet, oral suspension, injection)
To support this, we’ve also added new search fields for Active Ingredient and Species, making it easier to locate exactly what you’re looking for.
Live shortage visibility, before you order
You can now see shortage information live in NVS Online, with updates shown within a minute.
This means:
- You see the same stock insight as our teams
- Out of stock products are clearly flagged
- Expected restock dates may be shown where available
This helps you make informed decisions before placing your order, with no surprises.
Supporting choice with alternatives
We’re also gradually introducing alternative product suggestions. These may appear even when products are still in stock, helping you:
- Explore suitable alternatives
- Compare options more easily
- Maintain continuity of supply if availability changes
Searching for SIC product & additional details
Did you know searching for an SIC on NVS Online is easier than ever? Simply search for ‘SIC’ in the search bar and see all of the SIC products we have available to order via NVS Online.
For Special Import Certificate products, we now also include where possible:
- Country of origin
- Manufacturer details
This information is available to support certificate applications and compliance requirements, giving you instant access to the same details our Customer Excellence team use, without the need to wait for confirmation.
Explore the improvements today
All of these enhancements are live now in NVS Online. Login and see how smarter searching and clearer information can help save time and simplify ordering.
If you have feedback or suggestions, we’d love to hear from you: customer.excellence@nvs-ltd.co.uk
