Main purpose of the role
IT service delivery including Incident, Problem, Change and Release Management processes along ITIL best-practice guidelines, focusing on break-fix and maintenance tasks as well as general user support.
Key Responsibilities
Personal attributes: Qualifications, experience, skills, knowledge and competencies required to fulfil the role
REQUIRED
- 2 years’ experience in a similar role
- Innovative by nature and happy to experiment with new technology solutions in controlled environments
- Thrive on delivering excellent customer experiences.
- Happy to share and move ideas forward.
- Problem solving ability
- Experience of working in a team
- Attention to detail
- Organizational skills, with the ability to prioritize without direction
PREFERRED
- ITIL accreditation
- A-level educated (or equivalent)
- Experience of warehousing and distribution systems
- Experience within a GxP compliant environment
Applicants should be aware that in line with our Drugs and Alcohol policy we reserve the right to conduct random drug and alcohol tests.
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