By John Bennett, Service Engineer, Infusion Concepts
Proper maintenance of veterinary infusion equipment is essential to ensure accurate delivery, optimal performance, and the safety of both animals and staff. Regular servicing helps maximise reliability and minimise potential issues. Infusion Concepts, a leading provider of veterinary infusion supplies and services, offers expert advice and support to help practices keep their equipment in top condition.
Routine Maintenance
Veterinary practices can perform some routine maintenance tasks in-house to keep infusion equipment running smoothly:
- Clean and disinfect devices regularly, following the manufacturer’s guidelines.
- Inspect equipment for signs of wear, damage, or malfunction before each use.
- Ensure staff are trained on the proper use and handling of infusion devices.
- Use high-quality, veterinary-specific giving sets to maintain accuracy and prevent occlusions. Infusion Concepts offers a wide range of compatible consumables for most brands of infusion pumps and syringe drivers.
Professional servicing
While routine maintenance is important, professional servicing is also necessary for both infusion pumps and syringe drivers. Manufacturers typically recommend annual servicing to ensure devices are functioning correctly and safely. Infusion Concepts’ team of experienced engineers recommends servicing infusion pumps and syringe drivers every 12 months.
During a professional service, Infusion Concepts’ engineers will:
- Check all functions and calibrate delivery and pressure settings.
- Test for electrical safety and perform any necessary repairs.
- Clean the device thoroughly and provide a full service report.
When sending devices to Infusion Concepts for servicing, include:
- Your contact details
- The brand of giving sets or syringes you use
- A description of any faults
Our team aims to examine devices within 24 hours of receipt and have them back on their way to you within 48 hours.
Repairs
If a device malfunctions, it’s crucial to have it assessed by a professional. Infusion Concepts offers free, no-obligation quotes for repairs and can handle most brands on the market.
In some cases, repairs may be straightforward, while in others, they may become difficult or costly. If a device is uneconomical to repair, Infusion Concepts’ team can discuss the best options for your practice without bias.
By combining routine in-house maintenance with regular professional servicing from Infusion Concepts, veterinary practices can ensure their infusion equipment remains accurate, reliable, and safe for patients and staff alike.
Investing in quality maintenance helps prolong the life of these essential devices and supports the smooth running of the practice. With Infusion Concepts’ expert support, practices can have peace of mind knowing their infusion equipment is in capable hands.
Find out more – infusionconcepts.com
More about the author:
John Bennett, Service Engineer, Infusion Concepts
John “Ben” Bennett began his journey with Infusion Concepts in February 2012, bringing extensive expertise and dedication to his role as a service engineer. Operating from a state-of-the-art workshop facility in York, Ben is entrusted with the vital responsibility of managing all repair work on infusion pumps and an array of other medical equipment.
The article was originally posted in The Cube magazine, October 2025 issue. Click here to read the magazine.
