No returns accepted via refrigerated returns books.
Please ensure the product is kept within the optimal temperature and confirm this to our Customer Service team when calling.
If you need to request a “returns” form, please contact our Customer Services team 01782 771111.
CDs Schedule three, four and five
CDs Schedule two
Please complete the “returns” paperwork and give it back to your NVS Delivery Driver within one month of your original order date.