Local Vet Initiative Supports Children with Sensory Sensitivities

Local Vet Initiative Supports Children with Sensory Sensitivities

A local vet practice has introduced resources to help make visits easier for children with sensory sensitivities, caused by conditions such as autism.  The scheme is part of a wider project launched by Medivet Ramsbottom to ensure that the practice is an accessible and comfortable place for all pet owners to visit when their animals need care.

Sensory sensitivity is our response to sensory channels: sight, sound, taste, smell, touch, and pain.  Highly sensitive individuals, including children with autism, can have strong reactions when events or surroundings are particularly stimulating, noisy or bright and this can make visits to somewhere new, like a vet practice, a difficult and stressful experience for them and their parents.

ian holding sensitivities objects

 Resources introduced by Medivet Ramsbottom include a booklet explaining what happens at the practice – which can be sent to children ahead of the visit – and a box of sensory objects in the waiting room to reduce stress by keeping them occupied. Later this year, the practice will undergo a refurbishment which will enable it to implement additional measures to increase its accessibility to all clients.

Mr Ian Ross, veterinary surgeon and branch partner, explained: “One of our clients has a daughter with autism and contacted us before her visit to discuss how we could make it easier for her.  This made us think and we started exploring what we could do to make our environment more accessible and welcoming, not just for those with sensory sensitivities but also for those with any condition or disability that could make visiting us difficult.

“As we’ve found with the steps we’ve already taken, sometimes just a few simple things can make a real difference to children and their families.  We have just started on this journey but it will be a big focus for this year and we encourage any clients to contact us ahead of their visit and suggest how we can make their visit more comfortable.  We will always do our best to help.”

Medivet Ramsbottom is based at 19 Central Street and can be contacted on 01706 827787.  Medivet is a veterinary led group of almost 300 branches with 17 24-hour veterinary centres across the UK. Underpinned by its partnership ethos, it is forging a national community of passionate vets, offering exceptional veterinary care that’s always there.

NVS shortlisted for Internal Communication Awards

NVS shortlisted for Internal Communication Awards

The UK’s market leader in veterinary wholesaling and distribution, National Veterinary Services (NVS), has been shortlisted for two awards in the IOIC (Institute of Internal Communication) Central & North Awards.

NVS has been shortlisted in two categories – ‘Best Video and Animation’ and ‘Success on a Shoestring’ for its staff engagement campaign ’12 days of Christmas’.

During December NVS had 12 themed days of fun, teamwork and fundraising including an Office Decoration competition, Food/Pet and Toy Donation banks, Christmas Jumper day and a raffle. 

Martin Riley, MD for NVS, said: “Two chosen charities, Shelter and MIND, received cheques for £900 each as we raised a fantastic £1,800 through the Christmas raffle, gift tags and eCard within this campaign. We also raised more than £100 to ‘Save the Children’ from the Christmas Jumper Day. 

“So many of our people were involved and it was a true example of teamwork in action. I am sure will have made an impact on many people who would benefit from the donations at that time of the year. We’re delighted that the campaign has also been shortlisted for these awards and we look forward to joining the many other shortlisted companies during the evening.”

The winners from 24 categories will be announced at the Awards dinner on Thursday 21 March at Manchester Airport.

https://www.ioic.org.uk/industry-news/central-north-awards-2019-shortlist

National Apprenticeship Week: Q&A with Lewis Fernyhough

National Apprenticeship Week: Q&A with Lewis Fernyhough

To celebrate National Apprenticeship Week this year, we introduce some of our apprentices that we have working here at National Veterinary Services (NVS).

Lewis joined NVS in September 2018 after initially studying a B-Tec in Music at college and being unsure with what his career options were. He had some experience of part-time retail roles and had never worked full time or in an office. He is now studying his Level 2 Accountancy Apprenticeship and is part of our Finance Team. He is studying through Babington Business College in Stoke.

Why did you choose an apprenticeship?

I am good at Maths and was interested in Accounting- I thought Apprenticeships seemed more accessible as a starting point.

Is it what you expected?

I didn’t really have any expectations because it is my first job in an office environment.

What valuable skills have you learnt during your apprenticeship?

My communication skills have improved. I have also improved my skills on Excel and I can do more on it than I could before.

Do you think your apprenticeship is giving you a good foundation for a career in your chosen field?

Definitely.

Are you given opportunities to have an input into your daily duties and manage your own workload?

I have input – I am given tasks to do but I can prioritise them. I have to work to deadlines, for example month end. I can manage my own time and workload as long as I meet the deadlines that have been set.

Do you think it is manageable to balance working full time with a study schedule?

I do find it difficult sometimes, it depends on the work that has been set. But I get one day off work to allow me to go to college and on the weeks I don’t go to college my tutor comes to work and I spend the majority of the day studying one-to-one.

Do you think there is good support for apprentices in the workplace?

Yes, my tutor is always contactable and my team are really supportive.

Do you feel as though you are taken seriously in your role as an apprentice by your colleagues?

Yes.

What advice would you give someone who isn’t sure if an apprenticeship is the right choice for them?

That is difficult, I wish I had known more about it when I was at school but there was no information available. I would say if anyone is choosing to do an apprenticeship straight away then make sure it is a subject they enjoy and are interested in.

National Apprenticeship Week: Q&A with Max Hawkins

National Apprenticeship Week: Q&A with Max Hawkins

To celebrate National Apprenticeship Week this year, we introduce some of our apprentices that we have working here at National Veterinary Services (NVS).

Max joined NVS in June 2018 following several attempts to find employment in to his chosen field of work, IT. He had studied online courses but had no experience and was unable to secure a role in the ‘traditional’ way. He opted to study an apprenticeship in IT services and joined our IT department. He is studying through Stoke on Trent college.

Why did you choose an apprenticeship?

Partly because of my lack of experience – I really wanted to get into IT and an apprenticeship was the best way to do it. I had tried to apply for jobs directly for 18 months with no luck, an apprenticeship was the best way for my career.

Is it what you expected?

Yes and no. I am used to the workload but it made me realise how little I knew. I have learnt a lot since I started, I was never able to put to the test what I knew before. Everyone has been so helpful though.

What valuable skills have you learnt during your apprenticeship?

Working with Microsoft Office, using it for college and business purposes are very different. I have learnt different IT programmes, bug fixing. I have also gained interpersonal skills through dealing with employees.

Are you given opportunities to have an input into your daily duties and manage your own workload?

Yes, absolutely. I am able to manage my own workload, unless something is time sensitive and high priority then I will obviously be told to make sure I am working on it but otherwise I can have freedom to manage my own tasks.

Do you think your apprenticeship is giving you a good foundation for a career in your chosen field?

Yes, definitely.

Do you think it is manageable to balance working full time with a study schedule?

Yes. It can be challenging. You have the time as long as you make it. For myself I have to do about four hours study on top of my normal hours at work to keep on track with college work.

Do you think there is good support for apprentices in the workplace?

Yes there is here. My team are really supportive.

Has your apprenticeship taught you anything about yourself?

It has shown me that I am more capable than I thought I was. I didn’t know what I could do. I had to take some time off due to my disability before joining here and haven’t had a job before so I wasn’t even sure I would be able to do the full time hours, I have proven to myself that I can.

Do you feel as though you are taken seriously in your role as an apprentice by your colleagues?

Yes definitely. No suggestion that I wouldn’t be able to do it, they expect that I will be able to do it.

What advice would you give someone who isn’t sure if an apprenticeship is the right choice for them?

I would say “give it a go”. It has definitely been good for me. I will actually be able to get a career out of it and I was struggling to before. Also, the good thing with apprenticeships is, the further along you go, the more specialised you can become. Its also free to do and you can get paid while you are doing it!

National Apprenticeship Week: Q&A with Jacob Shutt

National Apprenticeship Week: Q&A with Jacob Shutt

To celebrate National Apprenticeship Week this year, we introduce some of our apprentices that we have working here at National Veterinary Services (NVS).

Jacob has been with NVS since July 2017, joining the Marketing Department as Marketing Apprentice. He completed his apprenticeship and his NVQ Level 2 in August 2018 and was promoted to Communications & Marketing Assistant. He studied his apprenticeship through Stoke on Trent college and joined NVS straight from college where he studied IT. He is currently working towards achieving a Level 4 CIM qualification.

Why did you choose an apprenticeship?

I thought it was the best way to get to where I wanted to get to in my career. Its learning in a real life work environment, I can apply these experiences to my college work so it helps with that. I want a career in Marketing and eventually want to be Marketing executive managing my own campaigns, I think the apprenticeship is a good foundation for that.

Was it what you expected?

Yes, it was all explained to me and I really enjoyed it. It gave me hands on experience of the role.

What valuable skills did you learn during your apprenticeship?

Time management, lots of design skills, talking to new people, how to work towards new goals. I am able to manage workloads a lot better now and prioritise.

Do you think your apprenticeship has given you a good foundation for a career in your chosen field?

Definitely. It has shown me the basics of how a business works and learning on the job.

Are you given opportunities to have an input into your daily duties and manage your own workload?

Yes. Every week the team have a meeting and I am always listened to and I have a chance to put my ideas forward and take things away to work on.

Do you think it is manageable to balance working full time with a study schedule?

Yes, I think so. I usually do roughly eight hours of college work in work and the rest I do at home

Do you think there is good support for apprentices in the workplace?

Yes there is here, my managers are supportive and share knowledge if I ask them anything. I get really good support.  I got a lot of help from my college tutor as well, she was always available if I had any queries and helped me prepare for exams even though I only went to college once a month.

Did your apprenticeship taught you anything about yourself?

I was quite an introverted person before, now I have much more confidence and I can speak to people if I need to. I have found skills that I didn’t know I had and also learnt new ones. I know what I am doing now.

Did you feel as though you were taken seriously in your role as an apprentice by your colleagues?

Yes, different people will regularly come to me and ask me for posters/videos if they need them and ask me to see what I can come up with and what I can make for them.

What advice would you give someone who isn’t sure if an apprenticeship is the right choice for them?

Do your research and make sure it is the right choice for you. Ask other people who have done apprenticeships. I definitely think it is the best route. The only regret I have is not doing it sooner, straight out of school. There wasn’t much awareness about apprenticeships when I was at school so I didn’t really know much about them. if I had known more I would have gone down that route.

Medivet Saving the Rhino’s Client Donation Portal Smashes £400,000 Milestone

Medivet Saving the Rhino’s Client Donation Portal Smashes £400,000 Milestone

Medivet has thanked its clients for their overwhelming generosity in support of the Wilderness Foundation Africa’s* Forever Wild Rhino Protection Initiative.  Donations made by clients using the Pennies** portal installed in Medivet’s practices not only reached, but exceeded the £400,000 mark, standing at £414,000 by the end of January. This brings the total amount raised by Medivet Saving the Rhino to more than £550,000 since the project’s inception in 2015.  The additional monies have been raised through staff and supplier donations and a variety of staff fund-raising initiatives.

 

The funds have played a key role in helping to protect the rhino, which is being driven close to extinction by poachers in response to rocketing demand for rhino horn in some Asian countries.  Last month, five alleged rhino poachers were arrested and charged shortly after a rhino was discovered dead, with its horns hacked off, in an Eastern Cape, South Africa game reserve.  Medivet-funded resources and equipment were immediately deployed to the crime scene to help secure vital evidence that now becomes critical to the investigation and judicial process.

 

The funds have also enabled Wilderness Foundation Africa to deploy two cold scent tracker dogs to work with anti-poaching units in the Eastern Cape of South Africa.  The dogs, Ella (a Bloodhound-Doberman crossbreed, and Ziggy, a Bloodhound), are deployed to poaching scenes and can follow poachers’ tracks and find evidence which can later be used in court to support prosecutions.

 

Medivet launched its Saving the Rhino campaign in 2015 in partnership with Wilderness Foundation Africa, which is part of a global alliance of charities that aims to protect and connect wilderness, wildlife and people.  In South Africa, the Medivet-supported efforts to reduce poaching are co-ordinated by Dr William Fowlds, a former Medivet employee.  Medivet clients are offered the opportunity to add 50 pence to their veterinary bill to support the campaign using the Pennies** digital charity box.

 

Commenting on reaching the £400,000 milestone, Dr John Smithers, Senior Partner and Project     Co-ordinator for Medivet Saving the Rhino, said: “The survival of this iconic species hangs by a thread and we were saddened to hear of the death of yet another rhino at the hands of poachers on the last day of 2018. I was in South Africa at the time and was called by Dr William Fowlds to assist him in the post-mortem examination of this once-magnificent black rhino bull.  As you can imagine, it was a gruesome task.  We take comfort from knowing that the police were able to apprehend the alleged culprits quickly, and that they are facing the full force of the law.

 

“As these arrests show, those fighting the war on poaching in Africa are making real progress and it is progress which our clients, through their generosity, are now partners in bringing about.  We are grateful to them, and indeed to our staff and suppliers and to everyone else who has supported our campaign.  We are looking forward to another year of working to protect this wonderful animal and to securing it a safe future, freed from the scourge of poaching.”

Medivet is a community of vets and nurses based in almost 300 practices across England and Wales, providing their clients with access to a great wealth of facilities and expertise, 24 hours a day, 365 days per year. Underpinned by its partnership ethos, it provides their clients’ pets with the best possible care, making sure they always receive friendly advice and support.

Falsified Medicines Directive (FMD) – National Veterinary Services (NVS)

 Falsified Medicines Directive (FMD) – National Veterinary Services (NVS)

February 2019

Background

The objective of the FMD legislation is to remove false or unauthenticated medicines from the supply chain, thus ensuring that only safe, genuine medicines are prescribed and administered to the end user.

To do this, FMD requires that Human Prescription only Medicines (POMs) include two safety features:

  • A Unique Identifier (UI) – A 2D barcode that NVS will scan at point of receipt. Our system will check the details of the product scanned against the National Medicines Verification System’s register to verify that the product is authentic.
  • An Anti-Tampering Device (ATD) – It does what it says on the tin: it indicates to our FMD Team if a product has been tampered with.

The legislation will apply in UK law from 9 February 2019.  Products will slowly start appearing with these additional safety features.  As there will be a large quantity of products produced before 9 February, manufacturers do have some dispensation so there will be a transitional period which means that it may take some time before all product in the supply chain is fully compliant.

What will you have to do?

NVS is fully compliant, so you will see NO EFFECT on the Supply, Ordering or Delivery of the Human POMs that you require.

Returning a Product

Please ensure that the Anti-Tampering Device (ATD) is intact if you need to return a product.  NVS will not be able to process the return of Human POMs where the ATD has been broken/tampered with.

If you require any further information, please do not hesitate to contact us:

Andrew Duxbury (Responsible Person)

 

National Veterinary Services

Unit 4, Jamage Industrial Estate

Stoke on Trent

Staffordshire

ST7 1XW

E-mail: rp@nvs-ltd.co.uk

Product Recall Please Read

4th February 2019

Dear Customer,
Hill’s is recalling the product Hill’s Prescription Diet Canine z/d please see the details below. This recall has been requested by the manufacturer see the letter attached dated 31st January 2019.

Hill’s Prescription Diet Canine z/d
Batch Number: – 10 2020 T17
NVS Product Code – 192028

Our traceability records indicate that you have received some of this product.

Please examine your stock immediately & quarantine the product.
Then return the completed form with any stock via the normal returns procedure to NVS. If you do not have any stock, please confirm by completing the form & return on fax number 01782 785136

If you require any further information please contact our Customer Service Department on 01782 771 111.

Kind regards
Andrew Duxbury
(Responsible Person)

Congratulations to our winners

Congratulations to our winners

Everyone who ordered products from our Select from NVS range during December 2018 had a chance of winning on of 24 “Love from Santa” hampers.

Here are just a few of those lucky winners

The-Hackney-Vet

A. Drape roll, swabs and surgical
gloves

A. I went into the prep room
singing “I’ve got a golden ticket”

A. WOW bandage – strong,
reliable and cost effective

A. I felt like Charlie winning his
ticket to the chocolate factory.
I never win anything! Really
pleased!

A. We love the NVS lint rollers
because the sticky sheets
actually come off in an easy and
sensible way – not like trying
to find the end of a chewed
up roll of sticky tape, like other
brands

A. The nurses were really excited
and spent the morning singing
“I’ve got a golden ticket” – a
la Charlie and the Chocolate
Factory!

Look out for more campaigns from NVS throughout 2019.

Royal Canin announces Healthy Weight Competition winners

Royal Canin announces Healthy Weight Competition winners

Following an impressive number of entries, Royal Canin announced their six finalists and the overall winner of the 2018 Healthy Weight Competition at an awards ceremony held on Monday 14th January.

The Healthy Weight Competition aims to promote a healthy body shape for cats and dogs and, recognises the hard work of pet owners and Veterinary Nurses for achieving and maintain a pet’s healthy weight.

With a combined weight loss of nearly 51kg, the finalists included both cats and dogs who are healthier and more active following their weight loss journey. 

The lucky finalists were awarded with a choice of a pet portrait or pet photo shoot and trophy for the pet owner and £100 shopping vouchers for the Veterinary Nurse.

The finalists for the 2018 Healthy Weight Competition were:

  • Coco Perry – A 6-year-old chocolate Labrador, entered by Vet Nurse Anna Wright of Mimram Vets. Coco had a starting weight of 55kg and has lost 10kg to date.
  • Ringo Flowers – An 8-year-old Bengal X Siamese, entered by Vet Nurse Katie Hartnoll of the Willows Vet Group. Ringo had a starting weight of 8.9kg, he lost 5.72kg and is now as his ideal weight and shape.
  •  Max Jones – A 13-year-old Border Collie, entered by Vet Nurse Hazel Campbell of Cater Vets. Max had a starting weight of 45kg and lost 15.9kg.
  • Mimi Fyfe – An 8-year-old British Shorthair, also entered by Vet Nurse Katie Hartnoll of the Willows Vet Group. Mimi had a starting weight of 9.82kg and has lost 2kg to date.
  • Archie Wooldridge – A 12-year-old Bichon Frise, also entered by Vet Nurse Anna Wright of Mimram Vets.  Archie had a starting weight of 12kg he lost 3.9kg and is now at his ideal weight and shape. 

The prize on offer for the overall winner was a £1000 holiday voucher and trophy for the pet owner and Vet Nurse, as well as a £500 J.A.K Marketing Ltd Voucher for the Vet Practice. Scooping the top prize was Vet Nurse Anna Wright from Mimram Vets with her entry Archie Wooldridge.

Mrs Wooldridge, Archie’s owner, said: “Since meeting Anna at DogFest last July, Archie has lost 4kg and has now reached his target weight. He has so much more energy and is always making us run after him on walks. It’s like having a puppy again when in reality he’s 12 years old!”

Commenting on the competition, Caroline Burke, Weight Management Specialist at Royal Canin said: “We have seen some astounding weight loss journeys during this year’s competition, with our six winners losing an average of 33% of their bodyweight. 

“Royal Canin is committed to supporting veterinary practices across the UK and Ireland with weight management programmes and specifically formulated diets and we look forward to seeing all six finalists’ continued journeys to a healthier lifestyle.”