YuCalm Dog

YuCalm Offer

With lockdown life continuing for the foreseeable future, we are all feeling the challenges of restricted living. As we have adapted and found ways to manage, how might our 9 million+ pet dogs in the UK be coping?

YuCALM has teamed up with animal behaviourist and PhD researcher of clinical dog  behaviour, Helena Hale, to discuss how owners can support their dogs’ behavioural and emotional needs in these unusual times.

Part NumberDescriptionSizePrice
914769YUCALM CAT CAPSPK 30£9.19
933302YUCALM CHEWS ONE A DAY LARGEPK 30£22.47
933296YUCALM CHEWS ONE A DAY MEDIUMPK 30£8.71
933284YUCALM CHEWS ONE A DAY SMALLPK 30£13.47
811683YUCALM TABSPK 120£ 30.36
810824YUCALM TABSPK 30£10.26
811282YUCALM TABSPK 60£17.06

Place your order below or contact our Orderline team 01782 775555.

Download

Free toolkit

  • YuCALM educational and support materials
  • Blog written by Helena Hale, PhD researcher of clinical dog behaviour
  • Social media top tips to share

Meet our Delivery Driver

Charles

Delivery Driver

What's your career to date?

Before joining NVSL as a delivery driver I was a customer services manager with Argos for 12 years.

What is most important to you in your job?

I need to enjoy my work and also get job satisfaction and working at NVSL certainly gives me plenty of satisfaction and I look forward to coming in to work every day.

What’s the best thing about working in the veterinary industry?

Always great demand from people looking after their animals means it’s a very stable industry.

How do you relax?

I love listening to music, African music from Uganda (my birthplace), R and B and reggae, in particular.

What’s the best thing about working for National Veterinary Services?

Having the chance to work with great people who are all very professional in the way they approach the work and the opportunity to advance within the company.

What’s your favourite food?

I love the traditional food from by family heritage, rice and meat in many ways.

What accomplishment are you most proud of?

Since being at NVSL I’m very proud to have been trained and licenced as a Fork Lift driver.

Describe yourself in three words

Bubbly, reliable and flexible.

Meet our Head of Customer Excellence

Paul

Head of Customer Experience

What's your career to date?

I’ve spent all of my career in customer experience including 18 years at Virgin Media running contact centres, driving service improvement initiatives and designing and delivering aspirational customer experiences. I’ve been at NVS since 2019 and focus on delivering innovation and excellence in animal health across our customer experiences.

What is most important to you in your job?

The life of a veterinary professional is busy, so I personally get excited by uncovering and delivering improvements that make it easier for them to care for animals.

What’s the best thing about working in the veterinary industry?

It’s very satisfying to know that our products and services play a key role in improving and maintaining the health of animals across the country and that I can play a small role within it.

How do you relax?

I love sport. Watching Wigan Warriors win the Super league, cheering on the Brits in Formula 1 or a leisurely round of golf at weekend. We also own two horses, three cats, two guinea pigs and my wife offers pet services so being surrounded by animals keeps me occupied too!

What’s the best thing about working for National Veterinary Services?

Our great team. Everyone pulls together to do what’s right for our customers.

What’s your favourite food?

Chocolate. Is that a food? I think so.

What accomplishment are you most proud of?

I’m going to cheat and mention two. I played badminton for Somerset and South West England when I was younger and continued playing at a high level until my shoulder gave up a few years back. Winning a UK Customer Experience Award for a behavioural change programme that I led whilst at Virgin Media.

Describe yourself in three words

Optimistic, Enthusiastic, People-focused

Meet our Delivery Driver

Johnoi

Delivery Driver

What's your career to date?

I’ve always been driving for different companies.

What is most important to you in your job?

An ability to enjoy driving for long periods and a good knowledge of the roads in the delivery areas are essential. Finally, an ability to stay alert at all times of the day as being on your own for most of the day you need to maintain concentration and a good attitude to other road users is essential.

What’s the best thing about working in the veterinary industry?

Seeing the dedication of the amazing people in the industry and sometimes seeing the animals that are being treated. It’s also given me the chance to make new friends and meet many members of the community.

How do you relax?

I use breathing exercises as a simple method of relaxation for me. I also find that writing down my thoughts helps get any worries off my mind and helps me relax.

What’s the best thing about working for National Veterinary Services?

The honest approach used within the company at all levels and some of the best management I have ever had.

What’s your favourite food?

Simple food, my favourite is rice, I love the taste of rice – plain, fried, with vegetables or meat.

What accomplishment are you most proud of?

I’m most proud of the way I can organise myself and that that ability has been recognised by the company in developing my role within the depot.

Describe yourself in three words

Honest, direct and motivated.

Antinol

Available to order now

Email Antinol
Part Number Description Uom Sales Price 
598379 ANTINOL CANINE GEL CAPS PK 60 £    23.50
598380 ANTINOL CANINE GEL CAPS PK 90 £    35.20
598392 ANTINOL CANINE GEL CAPS PK 150 £    53.60
598410 ANTINOL FELINE GEL CAPS PK 60 £    23.50
598367 ANTINOL CANINE GEL CAPS PK 30 £    12.70
598409 ANTINOL FELINE GEL CAPS PK 30 £    12.70
598422 ANTINOL FELINE GEL CAPS PK 90 £    35.20

Meet our Territory Manager Nicola

Nicola

Territory Manager – East Midlands & Norfolk

What's your career to date?

Prior to joining NVSL in 2019 I worked for nearly 14 years as a Territory Manager for an Animal Feed Manufacturer. This involved seeing stockists, diet planning horses and lots of trade stands. Prior to that I worked as a lecturer at Warwickshire College.

What is most important to you in your job?

Helping customers to grow their business, sorting out enquiries whilst increasing our sales.

What’s the best thing about working in the veterinary industry?

Every day is different It’s so interesting to see how these talented vets can help so many animals.  I am learning all the time!

How do you relax?

I ride my horse Clover.

What’s the best thing about working for National Veterinary Services?

The people, the whole team are so focused on the job and do a great job at pulling it all together.

What accomplishment are you most proud of?

Passing my HGV first time with one minor!! Plus qualifying and competing at Aintree.

Describe yourself in three words

Happy, talkative, honest.

Meet our Territory Manager Laura

Laura

Territory Manager – Central

What's your career to date?

Prior to NVS, I worked as an Area Sales Manager in the equine industry for five years, then I joined NVS in 2017.

What is most important to you in your job?

It is really important to me that I am a valuable asset to the practices I look after; I want to ensure all of my customers are confident that I will help or deal with any queries promptly.

What’s the best thing about working in the veterinary industry?

Saying hi to dogs in practice’s receptions!

How do you relax?

Riding my Connemara pony, Lily.

What’s the best thing about working for National Veterinary Services?

I can be sure that everyone else working at NVS also has my customer’s best interests at the forefront of their mind and will deliver great service.

What accomplishment are you most proud of?

Strangely, passing my HGV test!

Describe yourself in three words

Positive, loyal, methodical.

Meet our Territory Manager Hannah

Hannah

Territory Manager – Suffolk & East

What's your career to date?

I studied Bioveterinary Science at the University of Lincoln followed by an 18-month spell in the Customer Service team in the Horsecare industry. I have been here since 2015, firstly as Territory Manager for NationWide Labs (NWL) and now I cover both NVS and NWL in a dual role.

What is most important to you in your job?

Creating lasting and meaningful customer relationships, with both long term and newer clients, enabling me to support their business needs and growth.

What’s the best thing about working in the veterinary industry?

Working within the Veterinary industry means I can combine my love and care for animals, interest in science and animal health with a passion for business.

How do you relax?

I like to relax by either walking my dog Alfie, riding my horse Darcy who I share and spending time with family and friends – often on holiday in Spain!

What’s the best thing about working for National Veterinary Services?

This is a great company to work for, they create a wonderful working environment and I am part of the most supportive and friendly team who never fail to make me laugh.

What accomplishment are you most proud of?

Receiving an award for NWL Territory Manager of the Year.

Describe yourself in three words

I would describe myself as chatty, approachable and driven.

Meet our Territory Manager Anna

Anna

Territory Manager – South East

What's your career to date?

I have worked at NVS now since 2018 but prior to that my career was dealing with customers within the NHS.  I have also had experience as an Account Manager in the telecoms and construction industry.

What is most important to you in your job?

Building strong, long lasting relationships with my customers and being a trusted advisor to them.

What’s the best thing about working in the veterinary industry?

Seeing my customers and, of course, the interaction with the animals! I wanted to be a vet when I was a child so being able to work in the industry brings me much pleasure.

How do you relax?

I don’t do much of that with two young children but I love Les Mills workouts to help me keep fit and gardening.

What’s the best thing about working for National Veterinary Services?

The people definitely.  I’m proud to work with such a great team, in the field and at the Head Office.

What accomplishment are you most proud of?

My beautiful children.

Describe yourself in three words

Honest, determined, resourceful.

Free Webinar Basic Cytology for Practitioners

Basic Cytology for Practitioners

FREE Webinar

NationWide Laboratories is working with The Webinar Vet to offer a free webinar on ‘Basic Cytology for Practitioners’ on Wednesday 29 April at 8pm BST.

The webinar is presented by Veterinary Pathologist Trevor Whitbread. It is aimed at veterinary surgeons and vet nurses who have started or wish to start preparing and interpreting their cytology in-house. It will cover the most common situations encountered in practice where cytology may be useful for diagnosis.

 

Learning Objectives

  • Equipment needed
  • Acquisition of good quality samples for microscopy
  • Basic principles of interpretation
  • Examples of common lesions
  • Problems and artefacts

About the speaker

Trevor Whitbread BSc BVSc DipECVP MRCVS was in a mixed practice in Leicester before returning to Liverpool as a lecturer in the Department of Veterinary Pathology. He gained experience in general diagnostic pathology and clinical chemistry before specialising in histopathology and cytology. He has a special interest in dermatopathology and is now a Diplomate of the European College of Veterinary Pathology.

Here is the link for free registration