£350k revamp for Staffordshire practice

Work is under way on a £350,000 revamp of a Staffordshire veterinary practice.

Charter Veterinary Surgeons in Biddulph is being modernised to improve facilities for clients and their pets.

Improvements will include a larger consulting room, new reception and larger cattery, but new windows, doorways and air conditioning are also being installed.


The project is being funded by VetPartners, and trenches have been dug to signal the start of the work on the Congleton Road surgery.

The veterinary team will be working from two temporary cabins during the refurbishment, while surgery and x-rays are being carried out at Charter’s other branch in Congleton.

The Biddulph surgery team is 11-strong, including 3 vets, 5 VNs and 3 receptionists.

‘Exciting project’

Head vet Marcus Johnstone said: “This is a very exciting project for us as it is going to really transform the practice, and improve the comfort of clients and pets. The whole revamp was very much to benefit clients.

“Due to COVID restrictions, clients have not been able to come into the practice, but it won’t be long before we can invite them back in again, and we will have a very nice waiting room and reception for them.

“The practice was in need of lots of work and we are updating everything, from air conditioning to the cattery, which will help us to deliver an even better service for our patients and an improved experience for clients. The refurbishment will also create a much nicer working environment for our hard-working and dedicated team, and will transform what we do here.”

Credit to: £350k revamp for Staffordshire practice (Vet Times)

Vet Times. (2021). £350k revamp for Staffordshire practice [online]

Available at: https://www.vettimes.co.uk/news/350k-revamp-for-staffordshire-practice/