NVSL finalises acquisition of VetIT

VetIT the next phase

The UK’s market leader in veterinary wholesaling and distribution, National Veterinary Services (NVSL), has acquired VetIT, the UK’s leading provider of IT cloud-based solutions for the veterinary industry.

VetIT, headed up by MD, Tony Houghton, started in 2007 and has teams based in Wiltshire and South Wales.

Martin Riley, MD for NVS, said: “We are delighted to welcome the VetIT team officially into the NVS family following a highly successful two-year partnership.  The acquisition shows our commitment to VetIT customers and investment in this important area of our business. We will continue to invest in this and other services to benefit our veterinary customers and the animals under their care.

“We are determined to build on VetIT’s position as the UK’s best in class cloud based Practice Management System and we’re excited and confident that investing in this partnership will benefit all our customers.”

Tony Houghton, MD of VetIT, said: “We offer the veterinary industry IT solutions to make lives easier for vets for an affordable price. We’ve worked closely with the NVS team since our partnership started in 2017 so it’s great to move forward with the NVS team and see what the future holds for the business and vets who can benefit from our products.”

The VetIT team of 16 people joined the NVS business from Tuesday 26 March.

NVSL Easter Egg Campaign – 2019

EasterEgg Campaign

NVSL Easter Egg Campaign - 2019

1,423 donations so far...

Last year, we ran an internal staff engagement to donate easter eggs which were then given to charities, hospitals and hospices across the UK. Our employees smashed our target of 250 eggs and we received more than 800 donations from across the business.

This year we’re running this again as one of our main campaigns during 2019 and we’re asking our external contacts to get involved to help us beat our target of 1,000 eggs this year to support even more good causes.

We will be running the campaign from Monday 25 March until Thursday 11 April 2019 to ensure that we can issue all donations to these good causes in time for Easter.

Last year, our employees also donated other items, such as toys and stationery, so we are happy to receive any suitable items and they will be safely delivered across to good causes.

If you would like to donate please contact communications@nvs-ltd.co.uk at Stoke on Trent or contribute any donations via our NVS drivers.

National Veterinary Services wins at Internal Communication Awards

National Veterinary Services wins at Internal Communication Awards

The UK’s market leader in veterinary wholesaling and distribution, National Veterinary Services (NVS), has won two awards in the IOIC (Institute of Internal Communication) Central & North Awards.

NVS was awarded ‘Class Winner’ for ‘Success on a Shoestring’ category and ‘Merit’ for ‘Best Video and Animation’ category for its staff engagement campaign ’12 days of Christmas’.

During December NVS had 12 themed days of fun, teamwork and fundraising including an Office Decoration competition, Food/Pet and Toy Donation banks, Christmas Jumper day and a raffle. 

Martin Riley, MD for NVS, said: “Two chosen charities, Shelter and MIND, received cheques for £900 each as we raised a fantastic £1,800 through the Christmas raffle, gift tags and eCards within this campaign. We also raised more than £100 to ‘Save the Children’ from our Christmas Jumper Day. 

“So many of our people were involved and it was a true example of teamwork in action. We were delighted that our campaign had been shortlisted for these awards and to win and be recognised at the Awards dinner was an added bonus.”

The winners from 24 categories were announced at an Awards dinner on Thursday 21 March at the Concorde Conference Centre at Manchester Airport.

https://www.ioic.org.uk/awards/central-north-awards-2019-winners-announced

URGENT HILLS PRODUCT BATCH RECALL

URGENT HILLS PRODUCT BATCH RECALL

26th March 2019

Dear Customer

Hill’s is extending its voluntary recall please see the letter attached dated 21st March 2019 for all details see Appendix A This affects the following products:

Hill’s Prescription Diet Canine k/d 370g – NVS Code 191899

LOT/Date: – 09 2020 T17, 09 2020 T28 & 10 2020 T26

 

Hill’s Prescription Diet Canine i/d 360g  

NVS Code 300780 – LOT/Date 09 2020 T27

 

Hill’s Science Plan Canine Mature Adult Chicken 370g

NVS Code 251240:- – LOT/Date 11 2020 T25

 

Hill’s Prescription Diet Canine Recovery Pack 360g

NVS Code 300822 – LOT/Date: – 09 2020

 

Our records indicate that you could have received some of this product.

Please examine your stock immediately & quarantine the product.

Then return the completed form with any stock via the normal returns procedure to NVS. If you do not have any stock, please confirm by completing the form & return on fax number 01782 785136. (Click ‘More Information‘ to complete the form).

If you require any further information please contact our Customer Service Department on 01782 771 111.

Kind regards

Andrew Duxbury

(Responsible Person)

Product Recall – Anaeastamine M/Dose Injection100mg/ml 10mls & 50mls

URGENT PRODUCT BATCH RECALL

This recall is being carried out to Practice Level

21st March 2019

Dear Customer

We would like to inform you about the following recall:

Le Vet Beheer, the manufacturers of Anaeastamine, is recalling the product as particles have been found in batches of Ketamine 100 mg/ml.  As the origin of these particles is unknown Le Vet Beheer has decided to recall all batches of Ketamine 100 mg/ml from the market and not to distribute new product, until the root cause has been found and resolved.

Anaeastamine M/Dose Injection100mg/ml 10mls & 50mls

Batch Number: – ALL Product Batches.

NVS Product Code – 787061 & 787073

Our traceability records indicate that you have purchased some of this product.

Please examine your stock immediately & quarantine the products

 

If you have any stock to return please contact Customer Services Department on 01782 771 111

Please DO NOT return the product via the normal returns procedure as it is a Schedule 2 Controlled Drug and requires special handling/transport procedures.

 

If you do not have any stock, please confirm by completing the form & return on fax number 01782 785136

If you require any further information please contact our Customer Service Department on 01782 771 111.

Kind regards

Andrew Duxbury

(Responsible Person)

World First as Pioneering Fish Skin Graft Saves Dog

World First as Pioneering Fish Skin Graft Saves Dog

A dog suffering from a seriously infected wound and days from death has been saved by pioneering veterinary surgery involving a fish skin graft.  The veterinary team at Skeldale Veterinary Centre, James Herriot’s (Alf Wight’s) former practice, used the fish skin as a ‘biological bandage’ to help the wound to heal and to regenerate skin around the dog’s elbow which had been destroyed by an infection.

 

The surgery was carried out in August 2018 and is the first time that it has been used on a companion animal anywhere in the world. The dog, a five-year old spaniel called Gigha, has now made a full recovery.

World First as Pioneering Fish Skin Graft Saves Dog

Gigha’s surgery was carried out by Dr Guy Killick and featured in a recent episode of The Yorkshire Vet. He explained: “Gigha provides vital companionship to her owner, Mrs Taylor. She fell into a drainage ditch last Summer and this caused a tiny cut on her elbow. The initial wound did not seem severe, however, despite intensive decontamination and treatment with broad spectrum antibiotics, the wound proved to have been infected with a resistant Haemolytic E. coli infection, causing a significant loss of skin from the medial aspect of the elbow. During this time, Gigha was hospitalised and was at significant risk of DIC and septicaemia.”

 

He continued: “The skin loss was full thickness and, once the compromised tissue was debrided away, she was left with a large wound.  We managed the wound in hospital for four days with daily dressing changes and an irrigation device to provide local anaesthesia and the delivery of topical antibiotics. Unfortunately, skin grafting in her case was not suitable given the infection and a lack of sufficient loose skin to donate. As such, we elected for healing by second intention but, given the large area, we felt it was important to explore novel methods to accelerate the healing process and reduce Gigha’s pain.

Local Vet Initiative Supports Children with Sensory Sensitivities

Local Vet Initiative Supports Children with Sensory Sensitivities

A local vet practice has introduced resources to help make visits easier for children with sensory sensitivities, caused by conditions such as autism.  The scheme is part of a wider project launched by Medivet Ramsbottom to ensure that the practice is an accessible and comfortable place for all pet owners to visit when their animals need care.

Sensory sensitivity is our response to sensory channels: sight, sound, taste, smell, touch, and pain.  Highly sensitive individuals, including children with autism, can have strong reactions when events or surroundings are particularly stimulating, noisy or bright and this can make visits to somewhere new, like a vet practice, a difficult and stressful experience for them and their parents.

ian holding sensitivities objects

 Resources introduced by Medivet Ramsbottom include a booklet explaining what happens at the practice – which can be sent to children ahead of the visit – and a box of sensory objects in the waiting room to reduce stress by keeping them occupied. Later this year, the practice will undergo a refurbishment which will enable it to implement additional measures to increase its accessibility to all clients.

Mr Ian Ross, veterinary surgeon and branch partner, explained: “One of our clients has a daughter with autism and contacted us before her visit to discuss how we could make it easier for her.  This made us think and we started exploring what we could do to make our environment more accessible and welcoming, not just for those with sensory sensitivities but also for those with any condition or disability that could make visiting us difficult.

“As we’ve found with the steps we’ve already taken, sometimes just a few simple things can make a real difference to children and their families.  We have just started on this journey but it will be a big focus for this year and we encourage any clients to contact us ahead of their visit and suggest how we can make their visit more comfortable.  We will always do our best to help.”

Medivet Ramsbottom is based at 19 Central Street and can be contacted on 01706 827787.  Medivet is a veterinary led group of almost 300 branches with 17 24-hour veterinary centres across the UK. Underpinned by its partnership ethos, it is forging a national community of passionate vets, offering exceptional veterinary care that’s always there.

NVS shortlisted for Internal Communication Awards

NVS shortlisted for Internal Communication Awards

The UK’s market leader in veterinary wholesaling and distribution, National Veterinary Services (NVS), has been shortlisted for two awards in the IOIC (Institute of Internal Communication) Central & North Awards.

NVS has been shortlisted in two categories – ‘Best Video and Animation’ and ‘Success on a Shoestring’ for its staff engagement campaign ’12 days of Christmas’.

During December NVS had 12 themed days of fun, teamwork and fundraising including an Office Decoration competition, Food/Pet and Toy Donation banks, Christmas Jumper day and a raffle. 

Martin Riley, MD for NVS, said: “Two chosen charities, Shelter and MIND, received cheques for £900 each as we raised a fantastic £1,800 through the Christmas raffle, gift tags and eCard within this campaign. We also raised more than £100 to ‘Save the Children’ from the Christmas Jumper Day. 

“So many of our people were involved and it was a true example of teamwork in action. I am sure will have made an impact on many people who would benefit from the donations at that time of the year. We’re delighted that the campaign has also been shortlisted for these awards and we look forward to joining the many other shortlisted companies during the evening.”

The winners from 24 categories will be announced at the Awards dinner on Thursday 21 March at Manchester Airport.

https://www.ioic.org.uk/industry-news/central-north-awards-2019-shortlist

National Apprenticeship Week: Q&A with Lewis Fernyhough

National Apprenticeship Week: Q&A with Lewis Fernyhough

To celebrate National Apprenticeship Week this year, we introduce some of our apprentices that we have working here at National Veterinary Services (NVS).

Lewis joined NVS in September 2018 after initially studying a B-Tec in Music at college and being unsure with what his career options were. He had some experience of part-time retail roles and had never worked full time or in an office. He is now studying his Level 2 Accountancy Apprenticeship and is part of our Finance Team. He is studying through Babington Business College in Stoke.

Why did you choose an apprenticeship?

I am good at Maths and was interested in Accounting- I thought Apprenticeships seemed more accessible as a starting point.

Is it what you expected?

I didn’t really have any expectations because it is my first job in an office environment.

What valuable skills have you learnt during your apprenticeship?

My communication skills have improved. I have also improved my skills on Excel and I can do more on it than I could before.

Do you think your apprenticeship is giving you a good foundation for a career in your chosen field?

Definitely.

Are you given opportunities to have an input into your daily duties and manage your own workload?

I have input – I am given tasks to do but I can prioritise them. I have to work to deadlines, for example month end. I can manage my own time and workload as long as I meet the deadlines that have been set.

Do you think it is manageable to balance working full time with a study schedule?

I do find it difficult sometimes, it depends on the work that has been set. But I get one day off work to allow me to go to college and on the weeks I don’t go to college my tutor comes to work and I spend the majority of the day studying one-to-one.

Do you think there is good support for apprentices in the workplace?

Yes, my tutor is always contactable and my team are really supportive.

Do you feel as though you are taken seriously in your role as an apprentice by your colleagues?

Yes.

What advice would you give someone who isn’t sure if an apprenticeship is the right choice for them?

That is difficult, I wish I had known more about it when I was at school but there was no information available. I would say if anyone is choosing to do an apprenticeship straight away then make sure it is a subject they enjoy and are interested in.

National Apprenticeship Week: Q&A with Max Hawkins

National Apprenticeship Week: Q&A with Max Hawkins

To celebrate National Apprenticeship Week this year, we introduce some of our apprentices that we have working here at National Veterinary Services (NVS).

Max joined NVS in June 2018 following several attempts to find employment in to his chosen field of work, IT. He had studied online courses but had no experience and was unable to secure a role in the ‘traditional’ way. He opted to study an apprenticeship in IT services and joined our IT department. He is studying through Stoke on Trent college.

Why did you choose an apprenticeship?

Partly because of my lack of experience – I really wanted to get into IT and an apprenticeship was the best way to do it. I had tried to apply for jobs directly for 18 months with no luck, an apprenticeship was the best way for my career.

Is it what you expected?

Yes and no. I am used to the workload but it made me realise how little I knew. I have learnt a lot since I started, I was never able to put to the test what I knew before. Everyone has been so helpful though.

What valuable skills have you learnt during your apprenticeship?

Working with Microsoft Office, using it for college and business purposes are very different. I have learnt different IT programmes, bug fixing. I have also gained interpersonal skills through dealing with employees.

Are you given opportunities to have an input into your daily duties and manage your own workload?

Yes, absolutely. I am able to manage my own workload, unless something is time sensitive and high priority then I will obviously be told to make sure I am working on it but otherwise I can have freedom to manage my own tasks.

Do you think your apprenticeship is giving you a good foundation for a career in your chosen field?

Yes, definitely.

Do you think it is manageable to balance working full time with a study schedule?

Yes. It can be challenging. You have the time as long as you make it. For myself I have to do about four hours study on top of my normal hours at work to keep on track with college work.

Do you think there is good support for apprentices in the workplace?

Yes there is here. My team are really supportive.

Has your apprenticeship taught you anything about yourself?

It has shown me that I am more capable than I thought I was. I didn’t know what I could do. I had to take some time off due to my disability before joining here and haven’t had a job before so I wasn’t even sure I would be able to do the full time hours, I have proven to myself that I can.

Do you feel as though you are taken seriously in your role as an apprentice by your colleagues?

Yes definitely. No suggestion that I wouldn’t be able to do it, they expect that I will be able to do it.

What advice would you give someone who isn’t sure if an apprenticeship is the right choice for them?

I would say “give it a go”. It has definitely been good for me. I will actually be able to get a career out of it and I was struggling to before. Also, the good thing with apprenticeships is, the further along you go, the more specialised you can become. Its also free to do and you can get paid while you are doing it!